Contact Us

Get in touch with our Qatar eVisa support team for assistance with your visa application

24/7 Support

Our customer support team is available round the clock to assist you with any questions or concerns.

Email Support

Send us your questions via email and we'll respond within 24 hours with detailed assistance.

General: [email protected]
Support: [email protected]

Response Time

We pride ourselves on quick response times to ensure your visa application process is smooth.

Phone: Immediate
Email: Within 24 hours

Send Us a Message

Frequently Asked Questions

You can check your application status using our online tracking system. You'll need your application reference number and passport number to access the status information.

If your application is rejected, you'll receive an email with the reason for rejection. You can contact our support team for guidance on reapplying or addressing the issues that led to the rejection.

Visa fees are generally non-refundable as they cover the processing costs. However, in certain circumstances, partial refunds may be available. Contact our support team to discuss your specific situation.

Once submitted, applications cannot be modified online. If you need to update information, contact our support team immediately with your application reference number and the details you need to change.

Our primary support language is English. We also provide assistance in Arabic and have multilingual staff available for major international languages upon request.

Support Hours

Phone Support

24/7 Available
Immediate assistance for urgent matters

Email Support

24/7 Monitoring
Response within 24 hours

WhatsApp

9:00 AM - 9:00 PM (GST)
Quick responses during business hours

Emergency Travel Situations

If you have an urgent travel situation and need immediate visa processing, please call our emergency hotline at or use our urgent processing service. Additional fees may apply for emergency processing.

Additional Resources

Application Guide

Step-by-step instructions for completing your visa application.

View Guide
Check Status

Track your application progress and get real-time updates.

Check Now
Requirements

Complete list of documents and requirements for each visa type.

View Requirements
Urgent Processing

Fast-track your application for urgent travel needs.

Learn More